Frequently asked questions
Yes! We provide sampling at a cost, there will be some deposit needed for shipping & sample production cost. All will be refunded once you made an order. Reach us at hello@hanapottery.com
Yes of course! If you can share us the detail about your inquiry we can give you an estimate. Please email to hello@hanapottery.com and please make sure to include product photo, detail, specs, quantity & other relevant detailss
We are based in Indonesia. Our studio & office is located in Jakarta. We have few workshop around Bandung, Klaten & Yogyakarta.
We will be more than happy to have you here. Need to check our production facility or just wanted to meet us face to face? We would love to have you here!
It depends on the number of articles you requested, we will also out our production capacity into account. Typically the sampling process will take 2-4 weeks after sampling brief approval. This excludes shipping timeline.
Yes! We always comply with local law. We can share you our details if this is really something important to do a business with you.
We would love to! Please shoot us an email to hello@hanapottery.com so we can arrange it as soon as possible